Garima Bikas Bank is one of the leading development banks in Nepal. With more than a decade of operations in Nepal, we deliver wonderful banking service to our customers through state of the art technology adoption. Vortex's systems help us adhere to Central Bank regulations and keep up our vision of complete regulatory compliance. Vortex's Perfo ATM Management software captures the data we need to prove compliance effectively. We are able to reliably record ATM activity, resolve customer disputes on time and avoid penalties. Happy to partner with Vortex.

- Kamal Aryal
Head of Information Technology
Garima Bikas Bank, Nepal

Vortex Engineering's Perfo Multivendor ATM monitoring solution was implemented at Pride Micro Finance, Uganda, in September 2022. The Perfo Dashboard provides a bird's eye view of the ATM status, showing round-the-clock ATM health and status monitoring. The tool helps reduce ATM down time by 10-12%. Perfo helped Pride streamline and automate the data collection process by saving the ATM engineer's time. Pride converted several paper-based processes to online, and was looking for a simple, user-friendly tool With easy integration and quick support. Perfo offers all of this. Since launch, the solution has been a great success. Our ATM and ICT teams are happy with the Perfo.

- Vincent kiyingi Musoke
Head of ICT, Pride Microfinance limited
Uganda.

Karur Vysya Bank is one of the leading scheduled commercial banks in India. With more than 100 years of operation in India, we are always at the forefront when it comes to customer satisfaction and regulatory compliances. Vortex's Perfo® ATM Management Software helps us adhere to Reserve Bank of India’s strict regulations on customer dispute redressal within the stipulated turn around time. Vortex Perfo® has a unique user interface that brings efficiency to our ATM dispute handling, fraud management and reconciliation teams.

- Mr. S Sekar
General Manager & Chief Information Officer
Karur Vysya Bank