Perfo® delivers a holistic approach and cost-effective solution by helping financial institutions and independent ATM deployers pro-actively manage the multi-vendor ATM fleet to maximize the business goals of operational efficiency, higher uptime, ensure a decrease in a turn-around time of issue resolution and / ATM availability with a measurable increase in transaction volumes. Perfo® enables banks to fully comply with central bank’s regulations on transaction dispute resolution and secure archival of sensitive transaction journal records.
MANAGE ATMs ANYTIME, ANYWHERE WITH THE EASE OF THE MOBILE APP
Perfo® Mobile App enables agile action from IT, Operations, Business Teams of Central and Regional Offices of the FI’s. The health monitoring dashboards and performance analytics empower the operations team with a clear graphical view of network-wide device status, cash status and transaction trends.

CUSTOMER QUOTES
ENABLING PEOPLE AND PROCESSES FOR EFFICIENCY AND EFFECTIVENESS

Go paperless with Digital Journal Record Archives. Ensure regulatory compliance.

Improve uptime 20% with Availability Monitoring, eliminate unwanted downtime

Optimize Cash Management and don't let ATMs dry up

Secure your ATM fleet through Asset and Software version control

Monitoring performance KPIs in real time with Business Analytics

Empower the branch, vendors and service providers with Incident Management notifications and escalations.

Digitize ATM management, increase operational efficiency and gain complete visibility
Informative dashboards to drive cost efficiency and make critical business decisions
Collaboration between bank, branch and service providers. Increase uptime and resolve disputes swiftly
FEATURES THAT HELP FINANCIAL INSTITUTIONS MEET ALL THE CHALLENGES
-
EJ PULLING/ EJ VIEWER
-
DISPUTE RESOLUTION
-
LIVE EJ TRANSMISSION
-
TRANSACTION IMAGE PULLING
-
DVSS VIDEO PULLING
-
XFS BASED LIVE DEVICE MONITORING / CASH MONITORING
-
LIVE NETWORK DASHBOARDS
-
REMOTE REBOOT/ SHUTDOW
-
DEVICE RESETS
-
LIVE TRANSACTION / DEVICE FAULT ANALYTICS
-
CASH LEVEL MANAGEMENT / REPORTS
-
CASH BALANCING
-
CASH LOAD REPORTS
-
CASH FORECASTING
-
CASH REPORTS / RECOMMENDATION
-
SCREEN / MEDIA DISTRIBUTION
-
SOFTWARE DISTRIBUTION
-
PATCH DISTRIBUTION
-
FILE TRANSFERS
-
LOG RETRIEVAL
-
DEVICE PERFORMANCE HISTORY / ANALYTICS
-
TRANSACTION HISTORY
-
ALERTS
-
REPORTING / DASHBOARD ENGINE
-
PERFORMANCE ANALYTICS
-
TICKETS / ASSIGNMENT
-
ESCALATION RULES
-
SLA MONITORING
-
REMINDERS / ALERTS
-
XFS BASED LIVE DEVICE MONITORING / CASH MONITORING
-
LIVE NETWORK DASHBOARDS
-
REMOTE REBOOT/ SHUTDOW
-
DEVICE RESETS
-
LIVE TRANSACTION / DEVICE FAULT ANALYTICS
-
CASH LEVEL MANAGEMENT / REPORTS
-
CASH BALANCING
-
CASH LOAD REPORTS
-
CASH FORECASTING
-
CASH REPORTS / RECOMMENDATION
-
SCREEN / MEDIA DISTRIBUTION
-
SOFTWARE DISTRIBUTION
-
PATCH DISTRIBUTION
-
FILE TRANSFERS
-
LOG RETRIEVAL
-
DEVICE PERFORMANCE HISTORY / ANALYTICS
-
TRANSACTION HISTORY
-
ALERTS
-
REPORTING / DASHBOARD ENGINE
-
PERFORMANCE ANALYTICS
-
TICKETS / ASSIGNMENT
-
ESCALATION RULES
-
SLA MONITORING
-
REMINDERS / ALERTS
WANT TO EXPLORE MORE INSIGHTS ? WATCH THE VIDEO’S BELOW
EVENTS