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Sustainable. Inclusive. Accountable. Aligning ATMs with ESG Goals Vortex delivers the greenest ATMs with the lowest power use, while enabling
financial inclusion of the underserved. With Perfo® governance tools,
banks can monitor and manage ATM networks responsibly Discover more
Discover more
 Break Free from Expensive OS Upgrades Future-Proof ATMs Without Expensive OS Lock-ins Most banks end up replacing their ATMs within 5 years due to mandatory
Windows upgrades—long before their designed 7-year life.
Vortex delivers open-source, PCI & EMV compliant ATMs with lifetime support,
ensuring maximum ROI and lowest TCO.
 Explore Our Solutions
Explore Our Solutions
 Profitable. Compliant. Reliable. Boost ATM Network Profitability with Perfo® Fragmented monitoring tools drain efficiency and revenue.
Perfo® unifies ATM network management with real-time visibility, automated compliance tracking,
and intelligent analytics — reducing downtime, minimizing revenue loss, and driving higher customer satisfaction.
 See Our Impact
See Our Impact
 Flexible. Future-Ready. Independent. Freedom in Operating System Choices Vortex ATMs will support Windows, Android, and Linux, giving banks true flexibility.
This sets the stage for XFS 4 IOT, enabling OS independence and future-proof banking. See Our Impact
See Our Impact
 Seamless. Secure. Modern. Enabling Mobile and Cardless Transactions Smartphone adoption is driving mobile money and cardless transactions,
and banks are aligning ATMs with this trend. See Our Impact
See Our Impact
Sustainable. Inclusive. Accountable.

Aligning ATMs with ESG Goals

Delivering the greenest ATMs with the lowest power consumption, while enabling financial inclusion of the underserved.


Discover more →
Break Free from Expensive OS Upgrades

Future-Proof ATMs Without Expensive OS Lock-ins

Most banks end up replacing their ATMs within 5 years due to mandatory Windows upgrades—long before their designed 7-year life. Vortex delivers open-source, PCI & EMV compliant ATMs with lifetime support, ensuring maximum ROI and lowest TCO.


Discover more →
Profitable. Compliant. Reliable.

Boost ATM Network Profitability with Perfo®

Fragmented monitoring tools drain efficiency and revenue. Perfo® unifies ATM network management with real-time visibility, automated compliance tracking,
and intelligent analytics — maximising uptime, customer satisfaction, and ROI.


Discover more →
Flexible. Future-Ready. Independent.

Freedom in Operating System Choices

Vortex ATMs will support Linux, Windows, and Android giving banks true flexibility. This sets the stage for XFS 4 IOT, enabling OS independence and future-proof banking.


Discover more →
Seamless. Secure. Modern.

Enabling Mobile and Cardless Transactions

Smartphone adoption is driving mobile money and cardless transactions, and banks are aligning ATMs with this trend.


Discover more →
We are Vortex Engineering, Experts in Secure Banking Technology.

Delivering Innovation Through ATMs & Software

Vortex is the world’s largest provider of open-source ATMs under the Ecoteller® brand, with over 12,000 installations and a plan to surpass 25,000 soon. Our patented dispenser, open-source stack, and lowest power use deliver unmatched efficiency. We also offer Perfo®, a multi-vendor monitoring platform with ~10,000 licenses across leading banks in India and MEA. With hybrid monitoring, real-time reporting, and AI-driven modules for fraud detection and cash forecasting, Perfo® ensures smarter, more secure ATM networks.

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How We work?
We are Vortex Engineering, Experts in Secure Banking Technology.

Delivering Innovation Through ATMs & Software

At Vortex Engineering, we redefine how banking technology powers the world. As the global leader in open-source ATMs under our flagship Ecoteller® brand, we’ve transformed cash access with more than 14,000 installations worldwide.

Our innovation stands apart:
  • Patented dispenser technology built for reliability.
  • Open-source software stack for flexibility and control.
  • Lowest power consumption in the industry, driving sustainability and cost savings.

But we don’t stop there. Our Perfo® multi-vendor monitoring platform already supports ~11,000 licenses across leading banks in India and the MEA region.

With hybrid monitoring, real-time reporting, and AI-driven modules for fraud detection and cash forecasting, Perfo® empowers banks with smarter, safer, and more efficient ATM networks.

At Vortex Engineering, we combine innovation, security, and scalability to deliver banking solutions that are future-ready.

Why Choose Us

Proven Leadership in Open-Source ATMs

With over 12,000 installations and a patented dispenser, our Ecoteller® series delivers the lowest power consumption and unmatched performance.

Smarter Monitoring with Perfo®

Powering ~10,000 licenses across leading banks, Perfo® is the next-generation multi-vendor monitoring platform that transforms ATM networks. With hybrid monitoring, real-time reporting, and AI-driven insights, it helps banks detect fraud faster, optimize cash, and ensure uninterrupted services — delivering smarter, safer, and more efficient operations.

Powering the Future of ATM Technology

At Vortex Engineering, we combine cutting-edge innovation with practical efficiency to transform banking technology. Our solutions are trusted by leading banks for their reliability, cost-effectiveness, and future-ready design.

Let’s Work Together Let’s Work Together
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Why Choose Us

At Vortex Engineering, we combine cutting-edge innovation with practical efficiency to transform banking technology. Our solutions are trusted by leading banks for their reliability, cost-effectiveness, and future-ready design.

Proven Leadership in Open-Source ATMs

With over 14,000 installations and a patented dispenser, our Ecoteller® series delivers the lowest power consumption and unmatched performance.

Smarter Monitoring with Perfo®

Powering ~11,000 licenses across leading banks, Perfo® is the next-generation multi-vendor monitoring platform that transforms ATM networks. With hybrid monitoring, real-time reporting, and AI-driven insights, it helps banks detect fraud faster, optimize cash, and ensure uninterrupted services — delivering smarter, safer, and more efficient operations.

  • Hybrid Monitoring: Seamlessly manage multi-vendor ATM networks.
  • AI-Powered Fraud Detection: Spot anomalies before they impact operations.
  • Real-Time Reporting: Instant insights for quick decision-making.
  • Cash Forecasting: Optimize cash flow, reduce downtime, and cut costs.
Let’s Work Together Let’s Work Together
Vortex Engineering – Where Innovation Drives Impact

Delivering smart, secure solutions for modern self-service banking.

ATM Hardware

ATM Monitoring Software

Vortex Engineering – Where Innovation Meets Automation

We’re the experts behind smarter, faster, and more reliable industrial automation.

ATM Hardware

ATM Monitoring Software

ATM Hardware

Stay One Step Ahead of Cybercriminals

Today’s cyber threats are smarter, faster, and more dangerous than ever. That’s why protecting your ATM network isn’t just important — it’s essential. At Votex India, our Ecoteller® ATMs come packed with advanced security features designed to fight off modern attacks before they cause damage. Whether it’s hacking attempts or physical tampering, we’ve got your back.
Here are just a few threats we help defend against:

  • Black Box Attacks
  • Man-in-the-Middle Attacks
  • Physical Attacks
  • Smart Terminal Security
ATM Monitoring Software

Stay Connected to Every ATM, Anytime — Right from Your Phone

With Perfo®, managing your entire ATM network is as easy as checking your mobile app. Whether you’re running a bank or handling ATM deployments, Perfo® keeps you in control with real-time insights and round-the-clock monitoring. No more guesswork. Just smarter decisions, faster fixes, and happier customers — all in one place.
Here’s what you can do with Perfo®:

  • Track Every Transaction
  • Know When ATMs Go Down
  • Stay Updated
  • Resolve Issues Fast
  • Make Data-Driven Moves
Real Stories. Real Impact.

Honest Review from Clients!

We listen, build and support — here’s what customers and partners say about working with us. Each testimonial below is a real client story.

Garima Bikas Bank is one of the leading development banks in Nepal. With more than a decade of operations in Nepal, we deliver wonderful banking service to our customers through state of the art technology adoption. Vortex's systems help us adhere to Central Bank regulations and keep up our vision of complete regulatory compliance. Vortex's Perfo ATM Management software captures the data we need to prove compliance effectively. We are able to reliably record ATM activity, resolve customer disputes on time and avoid penalties. Happy to partner with Vortex.
Kamal Aryal,
Head of Information Technology,
Garima Bikas Bank, Nepal.
Vortex Engineering's Perfo Multivendor ATM monitoring solution was implemented at Pride Micro Finance, Uganda, in September 2022. The Perfo Dashboard provides a bird's eye view of the ATM status, showing round-the-clock ATM health and status monitoring. The tool helps reduce ATM down time by 10-12%. Perfo helped Pride streamline and automate the data collection process by saving the ATM engineer's time. Pride converted several paper-based processes to online, and was looking for a simple, user-friendly tool With easy integration and quick support. Perfo offers all of this. Since launch, the solution has been a great success. Our ATM and ICT teams are happy with the Perfo.
Vincent Kiyingi Musoke
Head of ICT, Pride Microfinance limited Uganda.
Karur Vysya Bank is one of the leading scheduled commercial banks in India. With more than 100 years of operation in India, we are always at the forefront when it comes to customer satisfaction and regulatory compliances. Vortex's Perfo ATM Management Software helps us adhere to Reserve Bank of India’s strict regulations on customer dispute redressal within the stipulated turn around time. Vortex Perfo has a unique user interface that brings efficiency to our ATM dispute handling, fraud management and reconciliation teams.
Mr. S Sekar
General Manager & Chief Information Officer
Karur Vysya Bank
We (BDU Bank - Burkina Faso) are pleased with Vortex's Multi-vendor ATM monitoring software Perfo®. The on-site training was a great success, and their professionalism towards software implementation was exceptional. ATM Monitoring Software tailored to our ATM management needs promises improved ATM uptime and operational efficiency for long-term growth. Thanks to the Vortex and ALFYNS Group teams for your outstanding support and contributions to us.
Issa AFOLA
Director of the Information Systems
Union Bank - Burkina Faso (BDU-BF)
Our Journey of Excellence

Milestones that Define Our Legacy

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IMPROVEMENT

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MULTI-VENDOR ATM TERMINALS
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Authorized Partner

We like to partner with established and like-minded organizations to help further boost their revenue, expand market and enhance product and service offerings to financial institutions. We believe in long-term relationship that brings value to the markets served, partner organization and Vortex.

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Sheshank Shekhar C

Finance Controller

Shashank Shekhar has over 15 years of experience in various industries, including copper, automobile, manufacturing and textiles. He is a Chartered Accountant and Company Secretary by qualification, with hands-on experience in financial reporting, internal financial controls, auditing, handling audits, managing treasury and other areas. He has specialized in secretarial functions along with legal and consulting work.

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S. Gopalakrishnan

Chief Executive Officer

S Gopalakrishnan has around 30 years’ of experience in various industries including Cement, Float Glass, Pharma, Energy, & Mining.  He is a Chartered Accountant and Cost Accountant by qualification, having hands on experience in setting up Start-ups & MSME companies, setting up renewable energy infrastructure, finalizing sales agreements, M&A, & setting up processes and controls.  He has specialized in arrangement of fund, both debt and equity, enterprise relationship, & investor management. 

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G. Vanjinathan

Senior Vice President - Customer Support Services

G. Vanjinathan in his present role as Senior Vice President of Customer Support Services, is responsible for Domestic and International support services, Profit & Loss, and Service Level Agreement of his business.

He has more than 25 years of experience in Heading customer service operations, Project Management, Customer Relationship Management, SLA,  Technical Support and Global pre and post-sale support, in the ATM industry. Before joining Vortex, he worked with Diebold Systems and Cashlink Global Systems.

He received a B.E. degree in Electronics and Communications Engineering from the Vellore Institute of Technology.

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K.P. Manoj

Vice President - ATM R&D

Manoj has more than 25 years of experience in leading engineering teams and developing products ranging from ATM/self service, Office Automation products and Tooling for manufacturing industries. Prior to joining Vortex Engineering he had worked with HCL Technologies and TVS Electronics.  During his association with NTTF industries, a commercial Tool Room, he worked on Design of Precision Plastic Injection moulds, Press tools, Jigs & Fixtures for Automotive and Engineering products. Manoj received his BTech in Mechanical Engineering from BITS Pilani.

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N. S. Kiran Kumar

General Manager – Software

Kiran completed his Bachelor's in Engineering at Bharath University. He has 14+ years' of experience in multiple domains in the software development Industry. He joined as 'Engineering Software Manager' in the Software Product Development business unit at Vortex. Currently, he serves as ‘General Manager’ in the same business unit. Prior to joining Vortex Engineering, he had worked with ThinksynQ Solutions and S10 Healthcare.

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M.A. Senthil Kumar

General Manager – Manufacturing

M.A. SENTHIL KUMAR is an engineering professional with 20 + years of experience in Production Management and Process Improvement. He has a proven track record of Production Process Management, Quality Control, streamlining workflow and creating an environment to increase the productivity. Prior to Vortex, he had worked with R.Stahl Pvt Ltd, Gunnebo India and Eveready Industries.

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Divya Nandwana

Director

Divya Nandwana is an accomplished professional with a strong foundation in technology and extensive experience in management consulting and strategic leadership.

She holds a Bachelor of Technology degree from Indian Institute of Technology (IIT) Guwahati, where she developed a keen analytical mindset and a passion for innovative problem-solving. She has also done an Executive Leadership Programme from Stanford Graduate School of Business.

Divya gained international experience at Taiyo Pacific Partners LLP in Kirkland, Washington, USA. This opportunity allowed her to expand her understanding of global business practices and investment management strategies. Prior to joining Vakrangee, she has worked at KPMG India in the consulting division. Over her two-year tenure, she became an integral part of the Management Consulting, Strategy, and Operations team.

In July 2016, she joined Vakrangee wherein she initially headed the ATM Business Vertical. As she advanced in her role, she also took on the responsibility as Head of Technology, where she spearheaded the integration of advanced technology solutions to drive digital transformation across the organization.

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Hari Chand Mittal

Director

Hari Chand Mittal holds a Master of Commerce degree and is a certified associate of the Indian Institute of Bankers. With a distinguished banking career spanning over 37 years at Union Bank of India, he occupied several leadership roles. His tenure culminated in the position of Field General Manager overseeing the Mumbai and Maharashtra regions under the Pune Zone, from which he retired on 31 July 2019.

​

Mr. Mittal possesses extensive experience in diverse areas of banking administration, encompassing a strong foundation in operations and finance. His expertise extends across MSME, Retail, Agriculture, Foreign Exchange, Import/Export, and Financial Inclusion. In addition to his banking responsibilities, he demonstrated proficiency as an administrator, mentor, and team leader. His career is marked by contributions as a motivational speaker, evaluator, and crisis manager.

 

Further to his professional accomplishments, Mr Mittal was appointed as an Independent Director on the Board of Chandigarh Smart City Ltd. This appointment was made by the Advisor to the Administrator, Union Territory, Chandigarh-cum-Chairman CSCL, as per notification No 15157-FII(9)-2020/15529 dated 10.12.2020, issued by the Principal Secretary/Home-cum-Local Govt, Chandigarh Administration, Local Govt Department, Union Territory, Chandigarh.

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Dr. Nishikant Hayatnagarkar

Director

Dr. Nishikant Hayatnagarkar is a distinguished technologist and a pioneer in the field of computer science, holding a Doctorate in Computer Science from the prestigious Indian Institute of Technology (IIT), Powai, Mumbai. With a rich career spanning over three decades, he has been a key figure at Vakrangee Limited since 1994, where he has led the Research & Development division with visionary leadership. Dr. Hayatnagarkar is renowned for his groundbreaking work in microchip design and has made significant contributions to the development of advanced technological solutions. Among his notable innovations is a highly sophisticated voice recognition system that has been successfully implemented across various sectors, including Tele Banking and Tele Gas Booking, revolutionizing user interactions with technology.

 

In addition to his work in voice recognition, Dr. Hayatnagarkar has also excelled in the creation of multilingual technologies. He designed and developed a Multilingual Keyboard, a tool that has enhanced digital communication by bridging language barriers. His expertise in this domain has also led him to collaborate with Media Labs Asia – Kamal Rekhi School for Information Technology (IIT Mumbai), where he serves as a consultant. In this role, he has played a pivotal part in the development of the Marathi language Keyboard (Key-Lekh) and the E-Lekh, a tablet-based Marathi language input system, driving forward the digital inclusion of regional languages in the technology landscape. Dr. Hayatnagarkar's contributions have not only elevated Vakrangee Limited's technological capabilities but have also had a profound impact on the broader tech industry, particularly in the areas of language technology and human-computer interaction. His work continues to inspire innovation and set new benchmarks in the industry.

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Sheshank Shekhar

Finance Controller

Shashank Shekhar has over 15 years of experience in various industries, including copper, automobile, manufacturing and textiles. He is a Chartered Accountant and Company Secretary by qualification, with hands-on experience in financial reporting, internal financial controls, auditing, handling audits, managing treasury and other areas. He has specialized in secretarial functions along with legal and consulting work.

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S. Gopalakrishnan

Chief Executive Officer

S. Gopalakrishnan is a Chartered Accountant cum Cost Accountant and has 30 years of experience in Accounting, Treasury, Fund raising - both debt and equity, working capital management, and operational finance. Prior to joining Vortex in 2016, he was Finance Head managing finance and operation functions of US geography of a mining company. Prior to this, he had worked in Companies like OPG Group, TTK Group, Saint Gobain Glass India Pvt Ltd., and He has specialized in setting up financial systems and procedures for Starts ups, working capital management, term debt funding and equity funding from PEs

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