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Compliance
Enables Central Bank
Regulatory Compliance
  • TAT on Customer Grievance Redressal: Our single touch dispute resolution & online EJ viewer capability makes this possible. This also enhances customer satisfaction.
  • Secure Archival: Archives sensitive transaction journal records in a central repository. Enables lookup in historical transactions.
  • Software Version Control: Tracking & delivery of latest supported versions of software and patches in ATMs.
  • Security Alerts: Instant alert on ATM vibration / safe door opening / skimmer detection etc. through Mobile App notification.
  • Real-time Monitoring: Mobile App based instant alerts, reminders & notifications to initiate actions to fast-track resolution before transactions are lost.
  • Vendor SLA Management: Automated ticket assignment and dispatch to vendors & tracking their service levels.
  • Fleet Performance Management: Business Metrics and Performance Analytics across the network.
Compliance
FACILITATES INCREASE IN ATM TRANSACTION VOLUMES (~ 10%) & INCREASE IN CUSTOMER SATISFACTION THROUGH
Compliance
Better Return on Investment
and Staff Empowerment
  • Empower Branch Managers: Enables real-time collaboration between branch operation staff and vendors through Mobile App.
  • Cost Efficiency: Delivers lowest Total Cost of Ownership through open source patronage.

AN EXCEPTIONAL MANAGEMENT SOFTWARE FOR SELF-SERVICE CHANNEL MANAGEMENT

  • Complete rounded solution for self-service channel management.
  • Suitable for Banks, Independent ATM Deployers, ATM Managed Service Providers and other Financial Institutions.
  • Multi-Vendor Enterprise Solution – Can manage all brands of ATMs, Recyclers, Acceptors and Kiosks.
  • Monitors self-service devices using CEN-XFS standard.
  • Accepts multiple data feeds - Supports EFT Switch based monitoring also.
  • PCI DSS Validated - User access control, encrypted data store, TLS/SSL communication, periodic vulnerability assessments.
  • Integrated Analytics for Operations and Business Teams.
  • Masterly crafted over an open source technology platform.
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MOST USER FRIENDLY ATM MANAGEMENT SYSTEM

  • Uniform navigation, easy to access intuitive screens with relevant data pointers.
  • Visualized data in the form of charts and status icons.
  • Dashboards customized for the needs of customer.
  • Very simple administration with least maintenance.
  • Standard Dashboards, Pivot Reports and Visually Advanced BI Reports.
  • Role based Access Control - User sees only the data that is relevant for his role.
  • Very easy to configure and customize.
  • Consistent look and feel on Mobile App and Web Application.
  • Mobile Application provides real time view of channel performance and instant alerts, reminder and escalation notifications.
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ATM Hardware Products
ATM Management Software