Multi-vendor ATM Monitoring Benefits
ATM Management & Monitoring software offers a complete suite of modules such as journal management, availability monitoring, content & patch distribution, incident management and analytics to increase ATM efficiency.
Central Bank Regulatory Compliance
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TAT on Customer Grievance Redressal: Our single touch dispute resolution & online EJ viewer capability makes this possible. This also enhances customer satisfaction.
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Secure Archival: Archives sensitive transaction journal records in a central repository. Enables lookup in historical transactions.
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Software Version Control: Tracking & delivery of latest supported versions of software and patches in ATMs.
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Security Alerts: Instant alert on ATM vibration / safe door opening / skimmer detection etc. through Mobile App notification.
Increase in ATM Transaction Volumes by ~10%
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Real-time Monitoring: Mobile App based instant alerts, reminders & notifications to initiate actions to fast-track resolution before transactions are lost.
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Vendor SLA Management: Automated ticket assignment and dispatch to vendors & tracking their service levels.
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Fleet Performance Management: Business Metrics and Performance Analytics across the network.
Better Return On Investment & Staff Empowerment
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Empower Branch Managers: Enables real-time collaboration between branch operation staff and vendors through Mobile App.
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Cost Efficiency: Delivers lowest Total Cost of Ownership through open source patronage.
An Exceptional ATM Management Software for
Self-Service Channel Management
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Complete rounded solution for self-service channel management.
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Suitable for Banks, Independent ATM Deployers, ATM Managed Service Providers and other Financial Institutions.
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Multi-Vendor Enterprise Solution – Can manage all brands of ATMs, Recyclers, Acceptors and Kiosks.
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Monitors self-service devices using CEN-XFS standard.
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Accepts multiple data feeds - Supports EFT Switch based monitoring also.
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PCI DSS Validated - User access control, encrypted data store, TLS/SSL communication, periodic vulnerability assessments.
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Integrated Analytics for Operations and Business Teams.
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Masterly crafted over an open source technology platform.
Most User Friendly
ATM Management System
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Uniform navigation, easy to access intuitive screens with relevant data pointers.
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Visualized data in the form of charts and status icons.
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Dashboards customized for the needs of customer.
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Very simple administration with least maintenance.
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Standard Dashboards, Pivot Reports and Visually Advanced BI Reports.
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Role based Access Control - User sees only the data that is relevant for his role.
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Very easy to configure and customize.
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Consistent look and feel on Mobile App and Web Application.
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Mobile Application provides real time view of channel performance and instant alerts, reminder and escalation notifications.
